All materials must be clean, dry, and loose.
The new charges apply to Pay As You Go (PAYG) customers only.
When did they come into effect?
These charges came into effect from the 1st of May 2018.
Why are you putting in a charge now?
From 2018 China and India have dramatically reduced the importation of recyclable commodities such as those found in your recycling bin to encourage local recycling markets in these countries. Due to limited demand from alternative markets, this has substantially increased the cost of processing your recycling bin.
How can I reduce my charges?
Have you considered choosing our new Eco Band option? Many customers have found it is the most economical option for a three-bin service. Thorntons Recycling also recommends that better use of organic bin is the most efficient way to reduce overall customer charges.
Does your company operate its own recycling facility?
Yes, Thorntons Recycling operates a state of the art, award-winning facility which segregates up to 50,000 tonnes of mixed dry recyclables per annum
Will the charge change if recyclables return to previous levels?
Thorntons Recycling normally reviews its charges on an annual basis to reflect changes in recycling commodities and all other costs. Any changes to prices will be advised to customers.
We will send out our welcome pack to you via email on the day you sign with us. Information such as your area bin collection schedule, contents to place in your bins, and contact details to reach us will be included in the pack. We will then deliver your Thorntons Recycling bins to you within five working days, if not sooner. If you have a smartphone then why not download our app and track your account weekly? The App also contains your collection schedule.
Please contact us on (01) 623 5133 to order a replacement bin. Replacement bins are chargeable at a cost of €40 each.
Recycling bins can be rejected due to:
Unfortunately this is not possible as all of our direct debits are processed on the 25th of each month.
Your request for closure should be in writing to Domestics@thorntons-recycling.ie. On receipt of this your account will be closed and your empty bins removed. The €15 per bin removal fee will be added at this point and any monies due will be refunded by cheque.
Our waste collection service is a kerbside collection and we recommend that your bins be presented kerbside and visible to our operatives.
Please leave your bin out the night before your collection is scheduled
Our office hours are between 8 am and 6 pm Monday to Friday and 8 am to 2 pm Saturday, commercial queries only. Outside office hours you can contact us at email@example.com
When your bin is lifted, the microchip in the bin is read and the weight recorded (less the weight of the actual bin) is automatically communicated to our office. All of our trucks have current certificates confirming the accuracy of our weighing system.
If your account needs to be topped up you will receive a text a couple of days prior to your lift. (Please ensure that we have your current contact details and that you are opted in for this service).
There are many convenient ways to pay your Thorntons Recycling account
Although you have made your payment it can take a few hours for it to reflect on your account.
You can log into your account with your unique account number and PIN.
Available for Iphone or Android. Download Here!
Our standard hire period is 4 days. If you wish to keep your skip for longer than this please contact us on 01 6235133 to make arrangements or contact firstname.lastname@example.org Please note: extra charges may apply.
By ordering on www.skip.ie you have to pay by debit or credit card. If you place your order over the phone you can pay cash on delivery.
You need a permit to put a skip on a public road where parking restrictions apply. This includes:
You do not need a permit if you want to put a skip on a road with no parking restrictions. If you are unsure you can ring your local council & they will advise if a permit is needed.
Thorntons Recycling will make every effort to facilitate a change to your order. Charges will apply for a larger skip. Please call us on 01 6235133 or contact email@example.com.
Each skip has a max fill line clearly indicated on its side. If the skip is filled beyond this point it cannot be collected for safety reasons and the driver will ask you to remove some material before the skip can be loaded.
In general, you should give some thought as to how you will fill your skip. Larger items need to be placed carefully if you are to avoid creating unfilled spaces that stop you getting the most out of your skip.
The smaller skips (2cy & 3cy) are suitable for small household/garden & office clear-outs.
Popular builder’s skips (6cy) are ideal for medium scale construction jobs and medium scale home and office clear-outs.
What items are not allowed in the skip?
A brown bin is for the collection of all your household food waste. The contents of the brown bin is brought to our composting facility, where it is used to produce a high quality compost. We supply Free biodegradable bin liners to keep your bin clean. Some people use a kitchen caddy to keep indoors for convenience and the larger bin outdoors. The kitchen caddy is a small lidded bin for your kitchen to collect food waste. When the caddy is full, empty it into the larger brown bin, which you keep outdoors.
Yes. Any type of food waste can be placed in your brown bin. See Question “What can I put in my brown bin?” for a full list of materials.
It saves you money because you become more aware of the food you waste. The average family wastes €50 per month on discarded food. See www.stopfoodwaste.ie for tips to reduce food waste and is cheaper to use than your waste bin.
It’s better for the environment because you are avoiding sending food waste to a landfill where it produces harmful greenhouse gases.
It produces a high quality compost.
Recycling food waste is the Law. Failure to use the brown bin may result in a fine being issued to you by your local authority.
View a video from www.brownbin.ie https://youtu.be/kbZGehcFVe8
You can put any of the following into your brown bin including:
Please do not put any of the following materials into your brown bin:
If in doubt contact us on 01 623 5133 or firstname.lastname@example.org
View this video from www.brownbin.ie https://youtu.be/kbZGehcFVe8
Yes. Your home composting bin can still be used for uncooked vegetables and fruit peelings. However you cannot place raw meat/cooked meats into your home composter. You can use your brown bin for all types of food waste, including raw/cooked foods or meats. But remember, you cannot place food waste into your general waste bin.
No. Plastic bags are made from petrochemical plastics, that do not break down in the composting process but contaminate it. Please remember that if plastic is found in your brown bin, your bin will not be emptied and a contamination tag will be placed on your bin to inform you of this. You can use compostable bags, or, newspaper. The newspaper will absorb any liquid and is completely compostable. If you would prefer to use compostable bags, please use bags which are 100% compostable and show the compostable logo (EN13432) shown below.
Thorntons Recycling supply, Free of charge, bin liners for your brown bin.
You can purchase compostable bags from your local supermarket or also online. These are identified by a seedling logo shown below and described ‘compostable’
Thorntons Recycling supply, Free of charge, bin liners for your brown bin.
When we collect the contents of your brown bin they are taken to our dedicated composting plant in Kilmainhamwood where it is specially treated and turned into high quality compost. This can be used on gardens, in landscaping projects and on fields. For more information click here.
A kitchen caddy is a small lidded bin that you can put on the table top, work surface, beside your normal kitchen bin or under the sink. It is used to collect small quantities of food waste such as vegetable and fruit peelings, bones, teabags.
The Thorntons Recycling waste collectors check each brown bin before emptying it into the collection truck. If they find anything in your bin that cannot be composted, such as plastic, they cannot empty it and will attach a tag to the bin telling you it was contaminated. If this occurs, you are advised to check the contents of your bin and remove any contamination. You can then present your bin for the next collection as usual.
The new brown bin system should not cost more money if waste is segregated correctly. Under Bye Laws and National Waste Policy, we must encourage recycling by offering a lesser charge for collecting your brown bin than your general waste bin. The most expensive waste stream of all is general waste (landfill waste). There is a Government levy on waste going to landfill therefore, by putting food waste into your brown bin instead, you avoid this levy and save money.
It is a required under law (Household Food Waste Regulations 2013) that a waste collector must provide a brown bin collection service fortnightly. This is to ensure food waste is collected regularly and often so there are no odour issues for the householder and also to provide the best possible product after treatment at a composting facility giving the best environmental outcome for everyone.