The new charges apply to Pay As You Go (PAYG) customers only.
When did they come into effect?
These charges came into effect from the 1st of May 2018.
Why are you putting in a charge now?
From 2018 China and India have dramatically reduced the importation of recyclable commodities such as those found in your recycling bin to encourage local recycling markets in these countries. Due to limited demand from alternative markets, this has substantially increased the cost of processing your recycling bin.
How can I reduce my charges?
Have you considered choosing our new Eco Band option? Many customers have found it is the most economical option for a three-bin service. Thorntons Recycling also recommends that better use of organic bin is the most efficient way to reduce overall customer charges.
Does your company operate its own recycling facility?
Yes, Thorntons Recycling operates a state of the art, award-winning facility which segregates up to 50,000 tonnes of mixed dry recyclables per annum
Will the charge change if recyclables return to previous levels?
Thorntons Recycling normally reviews its charges on an annual basis to reflect changes in recycling commodities and all other costs. Any changes to prices will be advised to customers.