PRIVACY POLICY

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Where You Have Provided Consent 

We will only ever contact you with marketing information if you have provided your consent (opted in). At any stage you can amend your marketing preferences with us by reaching out to GDPR@thorntons-recycling.ie. 

You can also choose to receive communications from us via SMS text message and/or email.

Third Party Disclosure of Your Personal Data 

We only share your personal information outside of our organisation in specific circumstances. When we do so, we will establish a contract that obliges recipients to protect your personal information, unless we are legally compelled to disclose such information. Any contractors or recipients engaged by us will be required to adhere to our instructions. We do not sell your personal information to third parties.

We may disclose your information to our third-party service providers (referred to as "Suppliers") for the purpose of delivering services to us or directly to you on our behalf. This includes for administration, financial, accounts, communication and App hosting purposes. 

Transfers of Your Personal Data outside of Europe 

We do not currently transfer your personal information outside of Europe. Should this change in the future, we will inform you and implement measures to safeguard your personal information.

Retention Periods

We have implemented a Retention Schedule that ensures your personal data is not retained for longer than necessary to fulfil its original purpose. For more information on our compliance with Storage Limitation please reach out to GDPR@thorntons-recycling.ie. 

Your Rights as a Data Subject 

Under the General Data Protection Regulation, you have specific rights as a Data Subject. We at Thorntons Recycling have developed a process to ensure you can exercise these rights at any stage. These Rights include;

• The Right of Access 

• The Right to Rectification 

• The Right to Erasure

• The Right to Restriction of Processing 

• The Right to Object to Processing 

• The Right to Data Portability 

• The Right to Complain to the Supervisory Authority 

To submit a request for Access, Rectification, Erasure, Restriction, Objection or Portability please submit a form through the following link.

Unsubscribing / Opting Out 

From time to time, we may contact you with details about special promotional offers or products that we believe may interest you via email and/or SMS. If you do not wish to receive these communications, you can opt out in the following ways:

Please contact GDPR@thorntons-recycling.ie 

Changes to Our Privacy Policy 

Please check this page regularly for any changes to this policy.

You can contact us with any queries related to this policy or for any other reason by email, or phone.

Please email us at GDPR@thorntons-recycling.ie or call us on (01) 623 5133.

(We are currently updating our website's Privacy Policy)

This privacy policy and statement (“Privacy Policy”) describes the information Thorntons Recycling (the “Company”) will collect from time to time in order to accommodate the provision of our services to you, related information requests and our intended use of that information.

The Company respects your right to privacy and will not collect any personal information about you without your consent.
By viewing or using this website you accept and agree to all of the provisions of this Privacy Policy.

Data Collection

For the purpose of ensuring the smooth operation of the Company’s waste collection service (the “Service”), the processing of your payments for that Service as well as any queries and/or other information requests you may have, we will require and collect from you such personal data as your name, address, telephone number, e-mail address and other contact and billing information.

Purpose

The personal data you provide to us will be used for the following general purposes:

• to provide the Service or otherwise carry out payment requests to your bank which you have authorised when requesting the Service;
• to contact you in connection with your account;
• to respond to any queries or information requests you submit to us; and
• to respond to any complaints or other communications you submit to us.

Disclosure

We may share your personal information with any member of our group, which means any subsidiaries, any holding company and its subsidiaries, as defined in the Companies Act 2014.

We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation; or in order to enforce or apply our terms and conditions of the Service and other agreements; or to protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

We may also share aggregated, non-personally identifiable information and de-identified data with our partners or others.

Transfers Abroad

We may transfer and maintain your data on servers located outside of the European Economic Area (EEA) but only in or to such countries outside of the EEA which have been approved by the European Union as providing adequate levels of data protection.

Security

We will take commercially reasonably efforts to ensure that your data is held on secure servers and that it has appropriate security measures in place to prevent unauthorised access to, or unauthorised alteration, disclosure or destruction of, your data and against their accidental loss or destruction.

We will never ask you for financial or sensitive information. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed as entirely securely.

We make no representations or warranties as to the security of any information transmitted to or by us over the Internet.

Access, Update or Delete Your Data

If you wish to access, update or delete the personal data we hold on file about you, please contact us by e-mail at info@thorntons-recycling.ie. A request to access or obtain details or copies of such personal data may be subject to a prescribed fee.

If your account is closed or becomes inactive or suspended, we may maintain certain information for record-keeping and analysis purposes. While we may retain information for these purposes, we may, at our sole discretion, delete it for any reason at any time and are under no obligation to maintain it.

Withdrawal of Consent

We may use and process your personal information for the following purposes where you have consented for us to do so:

To contact you via email, online or by post (as you have indicated) with marketing information about our products, events, product launches, exciting offers and services.

You may withdraw your consent for us to use your information in any of these ways at any time. Please see the ‘Access, Update or Delete your data’ section below for further details.

Right to Rectification

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

If you believe that we hold inaccurate personal data about you, then you can either update this information directly by emailing info@thorntons-recycling.ie Depending on the type of personal data you believe is inaccurate, we may ask you for further proof to ensure that the personal data is being corrected properly. If we are satisfied that the personal data is inaccurate, we will make the necessary changes.

Right to Restriction

You have a right to request that processing of personal data is restricted in certain circumstances. However, we shall still continue to process the personal data for storage purposes, for the establishment, exercise or defence of legal claims or with your consent.

Right to Objection

Where we are relying on legitimate interests as a legal basis to process your data, you have a right to object to such processing on grounds relating to your particular situation.

Cookies

This website uses cookies, [web beacons] and similar technologies. These allow us to better understand the usage and traffic pattern of visitors and use on our website and to enable certain functionality in our Service.

For more information about our use of cookies and how you can manage or disable them, please see our Cookie Policy.

Third Party Material

We accept no liability howsoever arising for the content, accuracy or reliability of any third party materials or websites, or any part thereof, which may be referenced from time to time by link or other means at this website or for the data collection and use practices or security measures exercised by such third parties.

Assignment

We may assign or transfer information (including your personal data) to a third party in the event of a sale, merger, insolvency, termination of business operations, or transfer of all or substantially all of the assets and/or liabilities of the Company. In each case, such third party shall be obliged to undertake to use your personal data in accordance with the terms of this Privacy Policy or on such other terms as may be separately agreed between you and that third party. All commercially reasonably efforts will be made to notify you in the event of such a transfer and provide you with an opportunity to opt-out.

Changes to this Privacy Policy

Any changes made to this Privacy Policy from time to time will be published at this website.

In the event any change to this Privacy Policy results in your personal data being used in a way which is substantially different from that disclosed to you at the time it was collected, we will use commercially reasonable efforts to notify you to determine whether or not we may use your personal data in this new way.

Contact Us

Any questions or complaints relating to this Privacy Policy should be directed to:

Thorntons Recycling,
Unit S3B Henry Road, Parkwest Business Park, Dublin 12.
D12 AC2X
Email: info@thorntons-recycling.ie

COOKIE POLICY

Thorntons Recycling respects the privacy of all visitors to our website. This cookie policy (the “Cookie Policy”) outlines our policy concerning the use of cookies, [web beacons] and similar technologies.

We may update this Cookie Policy from time to time to reflect any changes in technology or legislation or our data usage policies which may affect the way in which cookies and similar technologies are used by us and how you as a user, can manage them.

WHAT ARE COOKIES?

Cookies, [web beacons], and similar technologies are small text files placed in your computer, tablet, mobile, or another device. They may collect information such as your device identifier (IDFA) or IP address. This information may be used to recognize when your device visits a particular website or clicks on a particular link or website or when you open emails we send you or links in them.

Cookie technology is customarily used to gather statistical information and to analyze trends of use or access to a website. Typically, the information generated by using cookie technology does not and cannot be used to identify you as an individual, just the device you are using.

More information about cookies and how you can manage them can be found at www.aboutcookies.org.

WHY WE USE COOKIES?

Cookies, web beacons, and similar technologies allow us to better understand the usage and traffic pattern of visitors and use on our website and to enable certain functionality on our services. Cookies also help us make your experience on our website more efficient and more enjoyable.

WHICH COOKIES DO WE USE?

The cookies, [web beacons] and similar technologies that are used in connection with our website can be categorized as follows:

Strictly necessary cookies

Strictly necessary cookies enable services that you have specifically requested from us. We use a number of cookies that are essential to the operation of certain services available via our website. For example, certain Cookies enable you to log in to certain areas of our website or help ensure the content of the pages you request loads quickly. Without these cookies, services that you have asked for cannot be properly provided. We want you to understand these are necessary cookies and why we use them; but, we do not need to get your consent to use them on our website as we use these cookies only to provide you with services that you have requested.

Functionality cookies

Functionality cookies allow our website to remember choices you make while on our website such as:

• remembering your settings;
• remembering if you have reacted to something on our website so you are not asked to do it again;
• remembering if you have been to our website before; and
• remembering your location.

The aim of functionality cookies is to provide you with a more personal experience so that you do not have to reset your preferences each time you visit our website.

We may also use functionality cookies to enable you to comment on an article or provide enhanced services such as enabling you to view a video on our website. You may disable any of these functionality cookies, but if you do so, then various functions of our website may be unavailable to you or may not work the way they were meant to work.

Performance analytics cookies

Performance analytics cookies collect information about how visitors use our website, for example, which pages our visitors go to most often, and if they get error messages on those pages. Performance cookies do not collect information that identifies you as an individual; all information they collect is aggregated and anonymous. The information gathered is only used to improve how our website works.]

No targeted advertising

We do not use cookies to:

1. track users’ browsing habits on this website for the purpose of displaying targeted advertising; or
2. track users' browsing habits on a third party website for the purpose of displaying targeted advertising and/or allowing a third party to use cookies to track users’ browsing habits on its website for the purpose of displaying targeted advertising.

THIRD PARTY COOKIES

Third parties (including providers of external services like web traffic analysis services) may also use cookies on our website, over which we have no control. For example, we use Google Analytics to help us analyze how our website is used. You can find out more about this website analytics tool here: http://www.google.com/analytics/index.html. Google Analytics uses performance cookies to track visitor interactions. By using cookies, Google Analytics can tell us which pages our user's view, which are most popular, what time of day our websites are visited, whether visitors have been to our websites before, what website referred the visitor to our websites, and other similar information. You can find out more about how Google protects your data in Google’s privacy policy at https://policies.google.com/privacy.]

WEB BEACONS AND PIXELS

We may also use web beacons, pixels, or similar technology in our email communications with you to determine if an email has been opened and acted upon.

HOW YOU CAN MANAGE OR DISABLE COOKIES

[The first time you visit our website you will see a banner that asks you to review our Cookie Policy, provides a link to this Cookie Policy and explains that by using our website you are deemed to consent to the use of cookies as described in this Cookie Policy.]

You can disable and/or delete all types of cookies by using your browser settings. Cookies are generally easy to disable and/or delete but how you do so varies from browser to browser. The "help" function within your browser should tell you how to do it. The best way may be to close your browser and then search for "cookie folder" or "cookie manager" or simply "cookie".