FAQs

  • Newspapers/General paper
  • Magazines
  • Cardboard Packaging
  • Steel/Tin Cans
  • Tetra-Pak Milk & Juice Cartons
  • Plastic Bottles (Mineral/Milk/Juice/Shampoo/Detergents)
  • Rigid Plastics (Pots/Tubs/Trays)

All materials must be clean, dry, and loose.

The new charges apply to Pay As You Go (PAYG) customers only.

When did they come into effect?

These charges came into effect from the 1st of May 2018.

Why are you putting in a charge now?

From 2018 China and India have dramatically reduced the importation of recyclable commodities such as those found in your recycling bin to encourage local recycling markets in these countries. Due to limited demand from alternative markets, this has substantially increased the cost of processing your recycling bin.

How can I reduce my charges?

Have you considered choosing our new Eco Band option? Many customers have found it is the most economical option for a three-bin service. Thorntons Recycling also recommends that better use of organic bin is the most efficient way to reduce overall customer charges.

Does your company operate its own recycling facility?

Yes, Thorntons Recycling operates a state of the art, award-winning facility which segregates up to 50,000 tonnes of mixed dry recyclables per annum

Will the charge change if recyclables return to previous levels?

Thorntons Recycling normally reviews its charges on an annual basis to reflect changes in recycling commodities and all other costs. Any changes to prices will be advised to customers.

  • All general waste
  • Nappies
  • Soiled food
  • Packaging
  • Old candles
  • Plasters, etc
  • Vacuum cleaner contents
  • Broken delph
  • Contaminated plastics
  • Polystyrene
  • Leaves, weeds, and mosses (not sprayed with weed killer)
  • Dead plants and flowers
  • Grass and hedge cuttings (finger-sized twigs)
  • Bread, pasta, and rice
  • Meat, fish, poultry bones
  • Out of date food (no plastic packaging)
  • Teabags, coffee grounds, and paper filters
  • Fruit and vegetables (cooked and uncooked)
  • Food soiled cardboard or paper (no coated paper)
  • Eggs and dairy products (no plastic packaging)
  • Paper napkins and paper towels 

We will send out our welcome pack to you via email on the day you sign with us. Information such as your area bin collection schedule, contents to place in your bins, and contact details to reach us will be included in the pack. We will then deliver your Thorntons Recycling bins to you within five working days, if not sooner. If you have a smartphone then why not download our app and track your account weekly? The App also contains your collection schedule.

Please contact us on (01) 623 5133 to order a replacement bin. Replacement bins are chargeable at a cost of €40 each.

Recycling bins can be rejected due to:

  • Contamination
  • Bin was not out in time
  • Account has gone into arrears

Unfortunately this is not possible as all of our direct debits are processed on the 25th of each month.

Your request for closure should be in writing to Domestics@thorntons-recycling.ie. On receipt of this your account will be closed and your empty bins removed. The €15 per bin removal fee will be added at this point and any monies due will be refunded by cheque.

Our waste collection service is a kerbside collection and we recommend that your bins be presented kerbside and visible to our operatives.

Click here to view the current collection calendars.

Please leave your bin out the night before your collection is scheduled

Our office hours are between 8 am and 6 pm Monday to Friday and 8 am to 2 pm Saturday, commercial queries only. Outside office hours you can contact us at info@thorntons-recycling.ie

When your bin is lifted, the microchip in the bin is read and the weight recorded (less the weight of the actual bin) is automatically communicated to our office. All of our trucks have current certificates confirming the accuracy of our weighing system.

If your account needs to be topped up you will receive a text a couple of days prior to your lift. (Please ensure that we have your current contact details and that you are opted in for this service).

There are many convenient ways to pay your Thorntons Recycling account

  • Online at thorntons-recycling.ie
  • With your Payzone card in any Payzone outlet
  • Direct Debit
  • Credit transfer
  • Calling 01 6235133 and using our automated payment service

Although you have made your payment it can take a few hours for it to reflect on your account.

You can log into your account with your unique account number and PIN.

Our standard hire period is 4 days. If you wish to keep your skip for longer than this please contact us on 01 6235133 to make arrangements or contact info@thorntons-recycling.ie Please note: extra charges may apply.

By ordering on www.skip.ie you have to pay by debit or credit card. If you place your order over the phone you can pay cash on delivery.

You need a permit to put a skip on a public road where parking restrictions apply. This includes:

  • Double yellow lines
  • Paid parking zones, e.g. pay-and-display
  • Clearways

You do not need a permit if you want to put a skip on a road with no parking restrictions. If you are unsure you can ring your local council & they will advise if a permit is needed.

Thorntons Recycling will make every effort to facilitate a change to your order. Charges will apply for a larger skip. Please call us on 01 6235133 or contact info@thorntons-recycling.ie.

Each skip has a max fill line clearly indicated on its side. If the skip is filled beyond this point it cannot be collected for safety reasons and the driver will ask you to remove some material before the skip can be loaded.

In general, you should give some thought as to how you will fill your skip. Larger items need to be placed carefully if you are to avoid creating unfilled spaces that stop you getting the most out of your skip.

The smaller skips (2cy & 3cy) are suitable for small household/garden & office clear-outs.

Popular builder’s skips (6cy) are ideal for medium scale construction jobs and medium scale home and office clear-outs.

What items are not allowed in the skip?

  • Animal remains or carcasses
  • Asbestos
  • Batteries
  • Chemical Waste
  • Contaminated soil & stones
  • Electrical goods such as fridges, freezers, microwaves, televisions, computers etc
  • End of life vehicles, tyres
  • Fluorescent light bulbs /lighting
  • Hazardous hospital waste (including sharps containers etc)
  • Inks
  • Paints or empty paint tins
  • Waste Oils
  • Photographic waste
  • Pressurised vessels e.g. fire extinguishers
  • Road Sweepings
  • Sludge’s